Shipping policy
Shipping Policy
At U4F, we aim to deliver your order quickly and reliably.
Processing Time
All orders are processed within 1–2 business days (Monday to Friday). Orders are not processed or shipped on weekends or holidays.
Shipping Times
- Netherlands: 1–3 business days
- Europe: 3–7 business days
Please note that delivery times are estimates and may vary depending on the destination and external factors.
Shipping Costs
- Free shipping is offered on all orders within the Netherlands.
- Shipping fees for other European countries are calculated at checkout.
Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number (if available). Please allow up to 24 hours for tracking information to update.
Delays
While we do our best to ensure timely delivery, delays may occur due to high demand, carrier issues, or customs processing. U4F is not responsible for delays caused by shipping carriers or external factors.
Incorrect Address
Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at support@u4f.nl within 48 hours of delivery. We will investigate and offer a solution where applicable.
Contact
If you have any questions regarding your shipment, feel free to contact us at support@u4f.nl.